Wonder Hotel Colombo

Good
Traveller Type: young couple
  : Restaurant had very good options and good food
  : The room was small and washroom didn't have enough amenities

Disappointing
Traveller Type: solo traveller
  : The difficulty of reviewing my stay at Wonder comes from the fact that, on the one hand, the hotel itself was at a very good standard: that includes the room, which was of good size and at a good standard and everything in it worked well. The staff were also pleasant and polite.
  : What made my stay rather unpleasant is that, when i arrived from the airport at 3.05am and checked in, i was notified that i can only spend two of my three booked nights there. The reason is that management decided to shut down the hotel due to financial considerations. OK, i said, but I booked this over two weeks ago, why didn’t anyone bother to email me about this change? Except for ‘sorry’ no answer was given. What followed was a disturbing set of conversations and negotiations with staff who had only partial information about what my options area. The only offer the hotel made was to move me to a different hotel, one start lower, quite far from the one i was in. A quick search online revealed that the hotel was used, until very recently, as a COVID quarantine place ran by a private hospital… In short, during my first few days in Sri Lanka i ended up spending several hours on trying to solve a problem created by an imnprofessional and careless hotel management.

Poor
Traveller Type: young couple
  : not good room and bed cockroaches walkway bad smile , guest in the room sleeping time , without permission door repair when guest comes back room , door is locked
  : not like this is 1 star hotelno Restourent s

Very Good
Traveller Type: review category business travellers
  : Very friendly and helpful staff. Great restaurant. Nice rooftop pool.
  : Bedsheets sometimes weren’t 100% clean. There could be more power sockets in the room.

Disappointing
Traveller Type: review category business travellers
  : My stay was disappointing - hotel was far beyond my expectations. But I'll try to be fair in my review.Hotel Wonder has an excellent location in Colombo. Lots of places to see, eat, shop nearby or in close proximity.The best part of my stay was the service. I must admit that every staff member i met was very professional, helpful, polite and just very kind. Front desk staff at Wonder is a dream team for any hotel.I appreciate being promoted to the Premium room.Water has excellent pressure, AC works well, many TV channels.Room, even though small, is well appointed: it has working desk, 2 armchairs and a side table, safe and tea/coffee making facilities.Staff at the restaurant was also very polite and kind. But food itself was so-so.
  : This hotel was on my bucket list for quite some time. It looked very promising. But is reality it was a big disappointment.Overall hotel gives a feeling of being a bit abandoned, cheap and not very clean. Room (i was upgraded to Premium) is tiny. Mattress was very uncomfortable, I could hear very loud music (no idea where from, I stayed on the 5th floor) until midnight.Bathroom is tiny but OK, except for the extremely inconvenient double metal doors. Bed linen was clean, but old - many stains on bedsheet and pillow cases.Most disappoint was seeing 2! cockroaches in the room. Which is no wonder as dirty plates outside the room next to mine where not taken away during 24 hours. It was there when I checked in, upon leaving it was still at the same spot.Unfortunately this is the hotel you don't want to come back to.

Pleasant
Traveller Type: young couple
  : Friendly staff. Good price clean bed
  : Washroom smelly, Sink didn't drain, AC was barely functional even though there was central and a split type working at the same time

Fair
Traveller Type: young couple
  : Location
  : No bar facility, the rooftop bar had a private party, so we couldn't use it, but then we were informed that they had no alcohol license anyway., due to the pandemic it gave the impression it was closed. We booked a seaview room, but when we arrived they said that there were none available.

Very Good
Traveller Type: young couple

Fair
Traveller Type: review category business travellers
  : Location is good. Staff is positive and happy to help.
  : Few cockroaches here and there. Air conditioning is kinda weak, seems like missing half of the freon required.Its fine to stay few days there. I stayed for 2 full weeks (buisness trip), so got used to cockroaches.Also, their prices are quite high - satellite to the airport is tripple the price of the Uber, and its not included.

Very Good
Traveller Type: review category business travellers
  : They gave me an upgrade
  : I dont want to complain about it.