Zylan Luxury Villa

Good
Traveller Type: young couple

Fair
Traveller Type: family with young children

Poor
Traveller Type: young couple
  : Staff at reception with the hotel owner had a thing for money,charged me twice on this booking,i paid at cash and they charged me from credit card again,My girlfriend booked via agoda,cheaper price,$35 and hotel informed us that they received charges from agoda,however 2 hours later when we were outside they send us an email that they cannot honer the booking since its a mistake from agoda and they asked us to contact agoda,lady at reception was being rude and try to misdirect us and kept in the lobby until we decided to go elsewhere and they let us to go pack up,informed and they said it’s hotel mistake that they didn’t update the rate,clearly at this point I don’t blame anyone but i have seen how the hotel management was greedy for few bucks and kick out their customers,i never refused to pay extra,but after receptionist confirmed to us about the well received booking and payment they decided $35 too cheap.I will never recommend this hotel to anyone

Good
Traveller Type: family with young children
  : Good value for money, budget accommodation near city center and quiet
  : Old air-con: noisy, not comfortable at night;Budget accommodation hence luxury villa as a name is misleading

Wonderful
Traveller Type: young couple
  : Service. Attention to detail. Very clean.Quiet. Highly recommend without question.Photos are exactly like our stay.
  : Loved it all. Maybe more breakfast options especially if staying for more than 2 nights, but im being picky.

Very Good
Traveller Type: with friends
  : Decor&friendly staff
  : The suite was excellent..but room a bit small for 3pax

Very Good
Traveller Type: young couple
  : Beautiful and sophisticated room, Nice location.

Excellent
Traveller Type: family with young children

Pleasant
Traveller Type: young couple
  : Cooked food what we asked for is very good. Very friendly staff especially Chaminda was exceptional. Rooms were in good condition.
  : We were expecting srilankan authentic food, instead we had more Japanese style food. Also it doesn't mention Japanese restaurant .

Good
Traveller Type: review category business travellers
  : I asked for extra services and staff arranged it quickly for no additional cost. Overall staff is friendly. Rooms are clean and cosy. Food is good. Enough parking space available. Overall I am happy with my stay.
  : No welcome drink served due to ignorance. In my previous check-in they did serve a welcome drink. I was lead to my room before preparing it. My overall check-in experience was not good.Place needs to maintain consistancy of their services. Last time the services provided were better.